There is an interesting discussion this morning on Chinwag about data being held by third party companies, eg email service providers. This has resulted in an article written by Mark Lesbirel on ESPs, which is a must read if you outsource your email marketing, although it focuses more on the security of information and compromising [...]

2am: mobile rings. “Uh? Yes?”
“Our site has gone. GONE! And there’s something from the hosting company in the inbox saying they don’t have a back up. <voice goes up 2 octaves> We’re OFFLINE and it’s Hallowe’en.”
“Oh, yeah, um, right, hang on, ……Busy time for your product line. Give me 5 minutes, I’ll call you back. [...]