The Q4 2025 benchmarking report for UK high street fashion brands has just been published. Learn how the top 12 UK high street fashion brands perform across the digital space.
The latest Q4 2025 benchmarking report for UK high street fashion brands has just been published. It covers the largest 12 national high street fashion brands, including Monsoon, River Island, Superdry, Oasis, White Stuff, H&M, New Look, Matalan, Next, Zara, Fat Face, and Joules.
The research gives an inside track on who is winning the biggest share of voice online, and quantifies the gaps, risks and missed opportunities for other high street fashion brands to win brand exposure, drive traffic online, and even increase in-store footfall. The report highlights quick wins that will improve enquiries from your online strategy and identifies the barriers that may be reducing your site’s ability to optimise digital performance.
To see a preview and contents page of the Q4 report, click here. To get a copy of the full report and the key takeaways, please complete the enquiry form or schedule a call.
For a glance into just 6 of the metrics we evaluated these top 12 high street fashion brands on, check out our quick-look table below;
Continue reading for further detail on this quarter's best and poorest-performing UK high street brands or request a copy of the report for the full review.
The 70+ pages of research benchmarks each brand based on 50+ metrics and indicators of successful digital strategy, including organic visibility, domain authority, paid media ads, conversion performance, technical performance, site speed, universal search, content, social ads, accessibility, and mobile performance.
Some of the leading players in the space are high spenders on paid media channels such as Google, Bing & Facebook - but have a poor or sub-optimal conversion improvement strategy. Without an optimised, sophisticated conversion strategy that maximises the conversion rate, the return on investment is unsustainable or will under-perform. Scaling spend on paid media is not achievable unless the conversion rate delivers optimal performance in the sector. Some in the space have paid media spend levels from 30k+ per month but dedicate minimal resources and budgets to conversion testing. Given the cost per clicks on ad networks will continue to rise, we recommend spending at least 10% of your paid media budget on ongoing conversion optimisation testing schedules to ensure your paid media ROI maintains long term viability, competitive advantage, and sustainability.
Pay-Per-Click marketing is constantly evolving, with more and more advertisers being forced to hand over a lot of control to Google's algorithms as the push for automation grows ever stronger. There are still key elements of control that we have though, the main one of these being budget which is ultimately something the algorithms can't take from you. That's why being smart with your budget and ad coverage is essential to achieving strong results and bettering what your competitors have to offer.
For Q4 2025, the average monthly budget wastage across these UK high street fashion brands was £40,732, with some of the top players in the market spending a considerable amount on areas and audiences unlikely to deliver a return. We can see this in more detail when looking at the average monthly cost per cost-per-click (CPC) amongst advertisers, with the average of this metric being £10 . This highlights how competitive the market is and how important it is to control your budgets effectively.
There are varying monthly ad budgets across the competitors in the report. While this gap highlights the competitive advantage that larger budgets can provide, it's not just about spending more; it’s about spending smarter. By focusing on driving efficiency in campaign management, targeting, and budget allocation, businesses with smaller budgets can still effectively compete with larger players. Investing in data-driven strategies and refining ad performance can help close the gap and maximise the return on every pound spent, enabling growth even in a competitive landscape. Relative to their spend, River Island reported the lowest monthly cost-per-click (CPC) at £1, and H&M has the highest at £78.
The report highlights the importance of budget efficiency by comparing monthly ad spend with estimated CPC in relation to your competitors, see who has the highest and lowest CPC. To maximise the effectiveness of your budget, it’s essential to focus on driving CPC down while maintaining or improving campaign performance. In this report, River Island has the lowest estimate monthly ad spend at £3, and Next has the highest at £821,000.
By optimising targeting, refining ad copy, and leveraging data to identify high-converting opportunities, you can ensure every click delivers maximum value. This approach not only stretches your budget further but also boosts your return on ad spend (ROAS), enabling you to achieve stronger results without simply increasing expenditure.
Savvy digital marketers know that having a technically sound website is an essential component of a successful fully integrated digital strategy - plus a site capable of maximising conversion performance. For brands within the high street fashion space, they’ll be handling large amounts of seasonally changing products and stock levels. High street fashion brands will want to ensure that removing products does not have a knock-on effect for site usability, and that redirects and their internal links are regularly updated in line with product removals.
In our previous audit, White Stuff reported the most 404 errors (67). This quarter, White Stuff has increased their 404 errors to 91, suggesting they’re not regularly auditing their site for these errors. However, the brand to watch this quarter is Matalan, with a total of 3,723 404 errors. A smooth browsing experience encourages visitors to stay longer and engage more. Eliminating 404 errors reduces frustration, making it easier for users to navigate and complete actions like purchases or form submissions. This directly supports conversion goals and overall retention.
When 62% of consumers are less likely to convert if they have a negative mobile site experience, ensuring that your site is quick and easy to load makes a significant improvement on your overall conversion rates. In sectors such as high street fashion (where the temptation is to ensure products are being seen at their best, with high resolution images and videos) brands must ensure that form is not taking priority over function.
In our previous report, New Look flagged the slowest mobile site speed (8). This quarter, New Look remains the brand to watch, and they’ve since decreased their mobile site speed to 4. Mobile users often browse on slower connections, so performance issues are more noticeable. A site that loads smoothly, even on 4G or public Wi-Fi, creates a stronger impression. This reliability helps brands stand out in competitive digital spaces.
Domain authority is an essential metric for measuring the effectiveness of SEO performance, and helps create a reliable overall gauge of how effective your site is at achieving organic traffic, i.e. ‘free’ traffic that isn’t gained through sponsored ads. For brands within the fashion sector, there’s a golden opportunity to be creative with digital PR and outreach, to help build their domain authority. Collaborations with online publications and high authority bloggers to promote specific lines serve the dual purpose of driving conversions for seasonal stock and securing high authority backlinks.
A ‘good’ DA really comes down to how your competitors are performing, however it’s generally considered average between 40 and 50, good between 50 and 60, and excellent above 60. In our last report, Oasis received the lowest DA score (63). This quarter, Oasis remains the brand with the lowest DA, and they’ve since decreased their score to 56. While they’re still in the ‘good’ zone, it’ll only benefit them to take steps to increase their DA. It’s not just about ranking higher but about becoming a trusted name in the industry. A strong domain authority supports lasting visibility, credibility, and audience engagement.
A strong organic performance is strategically important as it ensures your site ranks above competitors for key, transactional keywords. When 93% of your customers won’t go past the first page of Google, your absence or lack of targeting for essential keywords will cost you conversions. For high street fashion brands, they may see a reduction in traffic, due to the cost-of-living crisis and the need for customers to cut back on expendables. Therefore, when assessing organic traffic, it’s important to benchmark against others in the sector, in addition to your own performance in the previous year.
Four brands reported a drop in organic traffic on desktop, with Zara receiving the biggest loss (-31%). On mobile, 3 brands reported a drop in organic traffic, with Monsoon receiving the biggest loss (-16%). Search engines reward websites that perform well on both mobile and desktop. Mobile-first indexing, in particular, prioritises fast and responsive mobile sites, while desktop usability still impacts overall ranking. Strong performance across devices enhances overall SEO success.
Google Universal Search Results is an evolving opportunity to make your pages visible on a SERP (Search Engine Results Page). Universal results often appear before traditional listings and are eye-catching for users. Universal search results refer to rankings on a SERP that are not the traditional ‘blue line’ Google link, and a brand can appear for universal search results without being strong in standard rankings. For high street fashion brands, the ‘Image Pack’ universal search result provides an opportunity to show products directly from the SERP, as opposed to needing to tempt users to their site through text alone.
Next remains the brand to beat for the most Universal Search appearances (521,967) — an increase from 502,403 in our previous audit. The majority of their appearances came from ‘images’ (512,200).
Longtail keywords are often considered high intent and potentially more likely to convert as a searcher is being more specific. Optimising for longtail keywords also puts your content strategy in a strong position to rank for brand new search terms as they enter Google’s index. For high street fashion brands, they can capitalise on highly descriptive longtail keywords coming from shoppers looking for specific items. For example, a seasonal phrase showing high purchase intent for summer could be ‘scoop neck leopard print bikini top size 14’. This would be a user who has a clear image in their head of what they would like to buy and is looking for availability in their size.
Next continues to secure the most longtail keyword appearances for position 3 (152,883) — an increase from 138,381 previously. Next also secured the most appearances for positions 4–10 (217,868) — a decrease from 226,067 previously. Regular keyword research is key to finding valuable longtail opportunities. Analysing trends and search intent helps identify phrases that drive quality traffic. Updating content to include these terms ensures ongoing SEO growth.
With the number of Facebook users in the United Kingdom (UK) hitting over 44 million users in 2023, it is not surprising that companies have jumped at the opportunity to advertise on the social media platform. Facebook’s UK digital advertising revenue has been estimated to have breached 2.6b GB pounds in 2019. For high street fashion brands, Facebook ads are an opportunity to ensure customers are seeing offers, seasonal stock, and style inspiration.
We’ve included screenshots of Joules’ sponsored Facebook posts. This UK high street fashion brand stuck to a maximum of 2 lines of text per post, helping to attract social media users to read their content while they’re scrolling.
When it comes to social media and on-site content strategies, it is important to release content that has a longer shelf life. An article is considered 'Evergreen' if it has maintained its relevancy to an audience for longer. It's great for your brand engagement, but great for Google too, who will recognise content which achieves traffic over a long period of time. As with Facebook advertising, social content is an opportunity to share seasonal information, and can also be used to inspire different fashion looks and outfits.
Next secured the most Facebook Likes (3.7m) and the most Instagram followers (3.3m). Facebook was the most popular social media platforms of all brands. Next received the highest total engagement rate (41,425) and the highest average engagement (140).
20% of people in the UK have a disability – 2 million of which are people living with sight loss. In addition, 1 in 12 men and 1 in 200 women have some degree of colour vision deficiency. When websites are not designed to meet these needs, brands lose customer interest as they turn elsewhere. As with mobile page speed performance, high street fashion brands should take care to avoid favouring form over function, and ensure that their sites are accessible, as well as looking good.
In our previous audit, Superdrug received the most accessibility alerts (346). This quarter, Superdrug remains the brand to watch, reporting 330 accessibility alerts — a slight reduction from our previous report. Regular monitoring ensures that new content and updates remain compliant. Using accessibility tools and audits helps detect issues early before they affect users. This ongoing effort keeps a website consistent, inclusive, and user-friendly.
To get a copy of the full report, please complete the enquiry form. If you want to talk to us about accelerating your digital performance, please call us on 01543 410014 or schedule a call with Rory Tarplee.