The Q2 2025 benchmarking report for UK storage providers has just been published. Learn how the top 11 UK storage providers perform across the digital space.
The latest Q2 2025 benchmarking report for UK storage providers has just been published. It covers the largest 11 national storage providers, including Safestore Self Storage, Big Yellow Self Storage, Access Self Storage, Shurgard Self Storage, Storage King UK, Ready Steady Store, Sentry Self Storage, easyStorage, SureStore Self Storage, UK Storage Company, and LOVESPACE.
The research gives an inside track on who is winning the biggest share of voice online, and quantifies the gaps, risks and missed opportunities for other storage providers to win brand exposure locally, yield online enquiries, and ultimately let out units through digital performance. The report highlights quick wins that will improve enquiries from your online strategy and identifies the barriers that may be reducing your site’s ability to optimise digital performance.
To see a preview and contents page of the Q2 report, click here. To get a copy of the full report and the key takeaways, please complete the enquiry form or schedule a call. 
Q2 2025 WINNERS LEADERBOARD
For a glance into just 6 of the metrics we evaluated these top 11 Storage providers on, check out our quick-look table below; 
Continue reading for further detail on this quarter's top and poorest-performing care home providers, or request a copy of the report for the full review.
What The Industry Research Report Covers
The 70+ pages of research benchmarks each retailer based on 50+ metrics and indicators of successful digital strategy, including organic visibility, domain authority, paid media ads, conversion performance, technical performance, site speed, universal search, content, social ads, accessibility, and mobile performance.
Driving Optimal ROAS from Paid Media Channels
Some of the leading players in the space are high spenders on paid media channels such as Google, Bing & Facebook - but have a poor or sub-optimal conversion improvement strategy. Without an optimised, sophisticated conversion strategy that maximises the conversion rate, the return on investment is unsustainable or will underperform. Scaling spend on paid media is not achievable unless the conversion rate delivers optimal performance in the sector. Some in the space have paid media spend levels from 30k+ per month but dedicate minimal resources and budgets to conversion testing. Given the cost per clicks on ad networks will continue to rise, we recommend spending at least 10% of your paid media budget on ongoing conversion optimisation testing schedules to ensure your paid media ROI maintains long-term viability, competitive advantage, and sustainability.
Pay-Per-Click Marketing
Pay-Per-Click marketing is constantly evolving, with more and more advertisers being forced to hand over a lot of control to Google's algorithms as the push for automation grows ever stronger. There are still key elements of control that we have though, the main one of these being budget which is ultimately something the algorithms can't take from you. That's why being smart with your budget and ad coverage is essential to achieving strong results and bettering what your competitors have to offer.
For Q2 2025, the average monthly budget wastage across these UK storage providers was £8,628, with some of the top players in the market spending a considerable amount on areas and audiences unlikely to deliver a return. We can see this in more detail when looking at the average monthly cost per cost-per-click (CPC) amongst advertisers, with the average of this metric being £176 . This highlights how competitive the market is and how important it is to control your budgets effectively.
There are varying monthly ad budgets across the competitors in the report. While this gap highlights the competitive advantage that larger budgets can provide, it's not just about spending more; it’s about spending smarter. By focusing on driving efficiency in campaign management, targeting, and budget allocation, businesses with smaller budgets can still effectively compete with larger players. Investing in data-driven strategies and refining ad performance can help close the gap and maximise the return on every pound spent, enabling growth even in a competitive landscape. Relative to their spend, UK Storage Company reported the lowest monthly cost-per-click (CPC) at £47, and both LOVESPACE and easyStorage have the highest at £595.
The report highlights the importance of budget efficiency by comparing monthly ad spend with estimated CPC in relation to your competitors, see who has the highest and lowest CPC. To maximise the effectiveness of your budget, it’s essential to focus on driving CPC down while maintaining or improving campaign performance. In this report, SureStore Self Storage has the lowest estimate monthly ad spend at £4,140, and Big Yellow Self Storage has the highest at £227,000.
By optimising targeting, refining ad copy, and leveraging data to identify high-converting opportunities, you can ensure every click delivers maximum value. This approach not only stretches your budget further but also boosts your return on ad spend (ROAS), enabling you to achieve stronger results without simply increasing expenditure.
Technical Website Compliance
Savvy digital marketers know that having a technically sound website is an essential component of a successful fully integrated digital strategy - plus a site capable of maximising conversion performance. Storage providers have the benefit of not needing to host ever-changing product pages that must be maintained, which is where we see brands in e-commerce sectors struggle. However, this can mean even a small amount of errors can hold a provider back from their competition.
In our previous report, Safestore Self Storage flagged 315 4xx errors. This quarter, Safestore Self Storage has increased these errors to 386, continuing to make them the brand to watch. It’s important that this storage provider takes steps to reduce these errors (such as updating broken links with redirect links).
Site Speed & Conversion Rate Performance
When 62% of consumers are less likely to convert if they have a negative mobile site experience, ensuring that your site is quick and easy to load makes a significant improvement on your overall conversion rates. Storage providers will want to come across as reliable and trustworthy at every touchpoint, so a fast, easy to use site is key for not turning customers away at one of the first hurdles.
The mobile site speed for this quarter ranged between 85 and 13, with Access Self Storage reporting the slowest speed. This storage provider should aim to reduce their page weight, which will help to increase their mobile site speed.
Building Competitive Advantage with Domain Authority
Domain authority is an essential metric for measuring the effectiveness of SEO performance and helps create a reliable overall gauge of how effective your site is at achieving organic traffic, i.e. ‘free’ traffic that isn’t gained through sponsored ads. Working with a digital PR specialist would help storage providers identify promising backlink opportunities which, in turn, will grow their DA and increase referral traffic.
A ‘good’ DA really comes down to how your competitors are performing, however, it’s generally considered average between 40 and 50, good between 50 and 60, and excellent above 60. The DA for this quarter ranged between 68 and 21, with Sentry Self Storage reporting the lowest DA. Higher DA websites are seen as being more authoritative to search engines, and backlinks from high DA websites are more valuable and can significantly boost a website’s online ranking in search engines.
Organic Performance – Mobile & Desktop
A strong organic performance is strategically important as it ensures your site ranks above competitors for key, transactional keywords. When 93% of your customers won’t go past the first page of Google, your absence or lack of targeting for essential keywords will cost you conversions. With consumer behaviour changing in line with the cost of living crisis, we'd expect storage providers to be hit by a reduction in interest for their services, with potential customers choosing to either sell items they're no longer using, or store them at home if possible.
Only Ready Steady Store saw a decline in organic traffic on desktop (-27%). Meanwhile, on mobile, 5 providers saw a decline on mobile, with SureStore Self Storage seeing the biggest loss (-89%). Organic traffic is more cost-effective than paid marketing and can help build trust between a brand and their consumers, as high organic rankings signal authority, which can encourage users to trust the brand more than paid ads.
Universal Search Opportunity
Google Universal Search Results is an evolving opportunity to make your pages visible on a SERP (Search Engine Results Page). Universal results often appear before traditional listings and are eye-catching for users. Universal search results refer to rankings on a SERP that are not the traditional ‘blue line’ Google link, and a retailer can appear for universal search results without being strong in standard rankings. 'Local pack' results and 'reviews' could prove to be particularly useful to storage providers, who can share information about local sites, along with reviews of their services, directly from the SERP.
Safestore Self Storage continued to secure the most Universal Search appearances (9,740) — a slight decrease from 12,104 in our previous audit. Previously, both Ready Steady Store and easyStorage reported the fewest overall appearances (65). This quarter, Sentry Self Storage is the one to watch (210 overall results).
The Longtail Keyword Opportunity
Longtail keywords are often considered high intent and potentially more likely to convert as a searcher is being more specific. Optimising for longtail keywords also puts your content strategy in a strong position to rank for retailer new search terms as they enter Google’s index. For storage providers, they should consider targeting location-based, or size-based long tail keywords, that tie into their availability.
Big Yellow Self Storage continued to secure the most longtail keyword appearances for position 3 (2,433) and positions 4–10 (1,658). Brands should use tools to find specific, low-competition longtail keywords that are relevant to their niche/audience to ensure they’re maximising their online reach.
Facebook Adverts
With the number of Facebook users in the United Kingdom (UK) hitting over 44 million users in 2023, it is not surprising that companies have jumped at the opportunity to advertise on the social media platform. Facebook’s UK digital advertising revenue has been estimated to have breached 2.6b GB pounds in 2019.
We’ve included screenshots of LOVESPACE’s sponsored Facebook posts. This UK storage provider considered line length to ensure they’re not overbearing social media users with written content.
Top Social Shares & Content
When it comes to social media and on-site content strategies, it is important to release content that has a longer shelf life. An article is considered 'Evergreen' if it has maintained its relevancy to an audience for longer. It's great for your brand engagement, but great for Google too, who will recognise content which achieves traffic over a long period of time. Content is relevant for brands in any industry, and storage providers should be looking to create informational pieces to educate about the value of using storage facilities.
Big Yellow Self Storage has the most Facebook Likes (20,500), and Storage King UK has the most Instagram followers (4,900). Social media is a great opportunity for storage providers to update their customers with their latest updates as well as to expand their online reach. However, there should be a balance of content to ensure they’re not hard pushing sales constantly.
Website Readability & Accessibility
20% of people in the UK have a disability – 2 million of which are people living with sight loss. In addition, 1 in 12 men and 1 in 200 women have some degree of colour vision deficiency. When websites are not designed to meet these needs, retailers lose customer interest as they turn elsewhere. As storage facilities are a reasonably universal product that could be required of anyone, ensuring website accessibility is important in order to not alienate potential customers.
In our previous report, UK Storage Company flagged 385 accessibility alerts and 117 contrast errors. This quarter, UK Storage Company has decreased these alerts to 245 and their contrast errors to 90. Though they’re still the provider to watch, it’s s positive step in the right direction to see these improvements.
GET THE FULL 70-PAGE Q2 2025 REPORT
To get a copy of the full report, please complete the enquiry form. If you want to talk to us about accelerating your digital performance, please call us on 01543 410014 or schedule a call with Rory Tarplee.
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