The Q3 2022 benchmarking report for UK airport parking has just been published. Learn how the top 12 UK airport parking companies perform across the digital space.
The latest Q3 2022 benchmarking report for UK Airport parking has just been published. It covers the largest 12 national airport parking, including Airport Parking & Hotels, Purple Parking, Sky Park, BCP, NCP, Parking4Less, Airparks, Holiday Extras, Park Hero, Jet Parks, Fly Park and Maple Parking.
The research gives an inside track on who is winning the biggest share of voice online, and quantifies the gaps, risks and missed opportunities for other airport parking providers to increase brand awareness, online bookings, and digital growth. The report highlights year-on-year digital performance, plus winner and loser comparisons across 20+ online performance metrics for the airport parking providers.
To see a preview and contents page of the Q3 report, click here. To get a copy of the full report and the key take-aways, please complete the enquiry form or schedule a call.
What The Industry Research Report Covers
The 70+ pages of research benchmarks each brand based on 50+ metrics and indicators of successful digital strategy, including organic visibility, domain authority, paid media ads, conversion performance, technical performance, site speed, universal search, content, social ads, accessibility, and mobile performance.
Driving Optimal ROAS from Paid Media Channels
Some of the leading players in the space are high spenders on paid media channels such as Google, Bing & Facebook - but have a poor or sub-optimal conversion improvement strategy. Without an optimised, sophisticated conversion strategy that maximises the conversion rate, the return on investment is unsustainable or will under-perform. Scaling spend on paid media is not achievable unless the conversion rate delivers optimal performance in the sector. Some in the space have paid media spend levels from 30k+ per month but dedicate minimal resources and budgets to conversion testing. Given the cost per clicks on ad networks will continue to rise, we recommend spending at least 10% of your paid media budget on ongoing conversion optimisation testing schedules to ensure your paid media ROI maintains long term viability, competitive advantage, and sustainability.
Technical Website Compliance
Savvy digital marketers know that having a technically sound website is an essential component of a successful fully integrated digital strategy - plus a site capable of maximising conversion performance.
Whilst most of the airport parking suppliers had fairly low website errors, almost all the brands had some 4xx errors. Purple Parking saw the most error codes on their sites, hitting 288 4xx error codes. Purple Parking must ensure their sites don’t lead their users to dead ends, this could lead potential customers to using other sites out of frustration.
Site Speed & Conversion Rate Performance
When 62% of consumers are less likely to convert if they have a negative mobile site experience, ensuring that your site is quick and easy to load makes a significant improvement on your overall conversion rates.
We would expect most to achieve at least an ‘okay’ score of 50-89, whereas none of the twelve airport parking suppliers did. The mobile page speed scores are currently between 29 and 80, with half of the companies being less than we would expect to see. The brands scoring below 50 have some serious work to do on improving their mobile page speed.
Building Competitive Advantage with Domain Authority
Domain authority is an essential metric for measuring the effectiveness of SEO performance, and helps create a reliable overall gage of how effective your site is at achieving organic traffic, i.e. ‘free’ traffic that isn’t gained through sponsored ads.
A ‘good’ DA really comes down to how your competitors are performing, however it’s generally considered average between 40 and 50, good between 50 and 60, and excellent above 60. Seven of the companies achieved a score of average or above, with Maple Parking lagging behind on a score of 21. Those at the lower end of the scale need to be focusing on building a stronger backlink profile to compete with the higher scoring brands.
Organic Performance – Mobile & Desktop
A strong organic performance is strategically important as it ensures your site ranks above competitors for key, transactional keywords. When 93% of your customers won’t go past the first page of Google, your absence or lack of targeting for essential keywords will cost you conversions.
We looked at how all twelve airport parking suppliers have performed compared to last year. Continuous improvement and optimisation is also needed to secure traffic year on year. We found that all twelve of the airport parking suppliers have achieved year on year growth in mobile traffic. Fly Park are leading the way with an impressive 2,100% increase. Sky Park are the only brand not to have an increase within the hundreds, with a 88% increase. Whilst this is still impressive in itself, they are falling behind their competitors.
Universal Search Opportunity
Google Universal Search Results is an evolving opportunity to make your pages visible on a SERP (Search Engine Results Page). Universal results often appear before traditional listings and are eye-catching for users. Universal search results refer to rankings on a SERP that are not the traditional ‘blue line’ Google link, and a brand can appear for universal search results without being strong in standard rankings.
We could see that reviews were the highest used universal search feature, with Sky Park reaching 10,500 results. Most of the companies are achieving great results with all the universal search feature options, however some companies are underusing them, with some companies only seeing a handful of results. Those getting a small amount of results need to work towards the numbers their competitors are achieving.
The Longtail Keyword Opportunity
Longtail keywords are often considered high intent and potentially more likely to convert as a searcher is being more specific. Optimising for longtail keywords also puts your content strategy in a strong position to rank for brand new search terms as they enter Google’s index.
Although some of the brands are using a high number of longtail keywords, most of these aren’t within the top 20 ranking longtail keywords. Some brands, such as Jet Parks and Maple Parking aren’t using anywhere near as many longtail keywords as their competitors. To compete with those top companies, most of the high street brands need to expand their strategy to include new specific search terms along with improving their existing longtail keywords.
With the number of Facebook users in the United Kingdom (UK) forecast to hit over 42 million users by 2022, it is not surprising that companies have jumped at the opportunity to advertise on the social media platform. Facebook’s UK digital advertising revenue has been estimated to have breached 2.6b GB pounds in 2019.
Below, we can see examples of Holiday Extra’s Facebook ads. The use of images of real places and holiday essentials helps capture the attention of potential customers whilst scrolling social media.
Top Social Shares & Content
When it comes to social media and on-site content strategies, it is important to release content that has a longer shelf life. An article is considered 'Evergreen' if it has maintained its relevancy to an audience for longer. It's great for your brand engagement, but great for Google too, who will recognise content which achieves traffic over a long period of time.
Although airport parking suppliers don’t always offer a huge range of products, there is still opportunity for content creation. From jumping on social media crazes, sharing holiday ideas and special offers, there is a huge range of content these brands can be sharing. most of the twelve brands are falling behind in content creation, there is an enormous room for improvement from all twelve airport parking suppliers.
Website Readability & Accessibility
20% of people in the UK have a disability – 2 million of which are people living with sight loss. In addition, 1 in 12 men and 1 in 200 women have some degree of colour vision deficiency. When websites are not designed to meet these needs, brands lose customer interest as they turn elsewhere.
Most of the airport parking suppliers appear to be struggling with accessibility within their sites, with higher errors across the board than we typically see. Purple Parking are seeing a huge 232 alerts on their websites. All twelve airport parking suppliers should always be reviewing and optimising their accessibility, however those seeing high numbers of errors and alerts need to investigate what the issues within their websites are.
Users journeys & Conversion rate performance
3.42 seconds are all it takes for a user to judge a site solely on its appearance. For sites with a low clarity score, this means users are getting a poor impression of your brand and aren’t seeing your vital cues to convert.
Sky Park achieved the best clarity score of 78, with NCP and Air Parks closely following with scores of 77 and 76, respectively. Although they have achieved the best score, Sky Park have the opportunity to widen that gap.
Additionally, we use attention maps to judge user behaviour and assess how customers are interacting with a site. You can see from these examples just how wildly different site designs can impact user attention;
Q3 2022 WINNERS LEADERBOARD
For a glance into just 6 of the metrics we evaluated these top 12 airport parking companies on, check out our quick-look table below;
GET THE FULL 70-PAGE Q3 2022 REPORT
To get a copy of the full report, please complete the enquiry form. If you want to talk to us about accelerating your digital performance, please call us on 01543 410014 or schedule a call with Mike Movassaghi.