The 5 Profiles Powering Growth, Loyalty and ROI
Avery Healthcare Personas Revealed
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1. Adult Children Caregiver
Typically aged 35-55, balancing work and family, seeking reliable homecare options for ageing parents
Trigger: Peace of mind, trust in care quality, flexible support to fit family's schedule
Top channel: Recommendations from healthcare professionals, transparent pricing, positive testimonials
Urgency level: High – often urgent with ageing limitation
Barrier: Concerns about cost, trustworthiness of carers, disruption to elderly parent’s routine
Conversion hook: "Compassionate care that fits your family’s busy life"
2. Elderly Person Seeking Support
Senior adults 75+, wanting to remain independent and safe at home
Trigger: Maintaining dignity, companionship, personalised health support, safety
Top channel: Proven experience, friendly carers, continuity of care, local reputation
Urgency level: Medium – planning or gradual
Barrier: Fear of losing independence, unfamiliarity with homecare processes
Conversion hook: "Stay independent with expert care tailored just for you"
3. Healthcare Professionals (Referrers)
Nurses, GPs, social workers who connect patients with care services
Trigger: Reliable, compliant providers that enhance patient wellbeing and recovery
Top channel: Accreditation, quality standards, ease of referral process
Urgency level: Medium – steady referrals
Barrier: Time constraints, preference for known providers, regulatory compliance concerns
Conversion hook: "Partnering to deliver seamless care for your patients"
4. Estate/Financial Advisors
Professionals advising families on long-term care planning and financing
Trigger: Clear pricing, reputable providers, understanding of care packages and funding options
Top channel: Transparency, provider longevity, client satisfaction reports
Urgency level: Low to Medium – dependent on client needs
Barrier: Complexity of care funding options, fear of recommending a low-quality provider
Conversion hook: "Trusted care solutions to safeguard your clients’ futures"
5. Elder Care Placement Agencies
Agencies arranging suitable care services on behalf of families
Trigger: Responsive service, breadth of support options, proven reliability
Top channel: Service flexibility, quick response times, positive agency feedback
Urgency level: High – often immediately required
Barrier: Need for fast response and flexible service packages
Conversion hook: "Reliable partner for delivering personalised elder care placements"
