The Q1 2025 benchmarking report for UK high street fashion brands has just been published. Learn how the top 12 UK high street fashion brands perform across the digital space.
The latest Q1 2025 benchmarking report for UK high street fashion brands has just been published. It covers the largest 12 national high street fashion brands, including Monsoon, River Island, Superdry, Oasis, White Stuff, H&M, New Look, Matalan, Next, Zara, Fat Face, and Joules.
The research gives an inside track on who is winning the biggest share of voice online, and quantifies the gaps, risks and missed opportunities for other high street fashion brands to win brand exposure, drive traffic online, and even increase in-store footfall. The report highlights quick wins that will improve enquiries from your online strategy and identifies the barriers that may be reducing your site’s ability to optimise digital performance.
To see a preview and contents page of the Q1 report, click here. To get a copy of the full report and the key takeaways, please complete the enquiry form or schedule a call.
Q1 2025 winners leader board
For a glance into just 6 of the metrics we evaluated these top 12 high street fashion brands on, check out our quick-look table below;
Continue reading for further detail on this quarter's best and poorest-performing UK high street brands or request a copy of the report for the full review.
What The Industry Research Report Covers
The 70+ pages of research benchmarks each brand based on 50+ metrics and indicators of successful digital strategy, including organic visibility, domain authority, paid media ads, conversion performance, technical performance, site speed, universal search, content, social ads, accessibility, and mobile performance.
Driving Optimal ROAS from Paid Media Channels
Some of the leading players in the space are high spenders on paid media channels such as Google, Bing & Facebook - but have a poor or sub-optimal conversion improvement strategy. Without an optimised, sophisticated conversion strategy that maximises the conversion rate, the return on investment is unsustainable or will under-perform. Scaling spend on paid media is not achievable unless the conversion rate delivers optimal performance in the sector. Some in the space have paid media spend levels from 30k+ per month but dedicate minimal resources and budgets to conversion testing. Given the cost per clicks on ad networks will continue to rise, we recommend spending at least 10% of your paid media budget on ongoing conversion optimisation testing schedules to ensure your paid media ROI maintains long term viability, competitive advantage, and sustainability.
Pay-Per-Click Marketing
Pay-Per-Click marketing is constantly evolving, with more and more advertisers being forced to hand over a lot of control to Google's algorithms as the push for automation grows ever stronger. There are still key elements of control that we have though, the main one of these being budget which is ultimately something the algorithms can't take from you. That's why being smart with your budget and ad coverage is essential to achieving strong results and bettering what your competitors have to offer.
For Q1 2025, the average budget wastage across these UK high street fashion brands was £24,296 with some of the top players in the market spending a considerable amount on areas and audiences unlikely to deliver a return. We can see this in more detail when looking at the average monthly cost per cost-per-click (CPC) amongst advertisers, with the average of this metric being £13.25 . This highlights how competitive the market is and how important it is to control your budgets effectively. In this quarter, H&M has the highest budget wastage at £93,600, and Monsoon has the lowest budget wastage at £57.
There are varying monthly ad budgets across the competitors in the report. While this gap highlights the competitive advantage that larger budgets can provide, it's not just about spending more; it’s about spending smarter. By focusing on driving efficiency in campaign management, targeting, and budget allocation, businesses with smaller budgets can still effectively compete with larger players. Investing in data-driven strategies and refining ad performance can help close the gap and maximise the return on every pound spent, enabling growth even in a competitive landscape. Relative to their spend, Monsoon, Fat Face, White Stuff, New Look, and Oasis have the lowest monthly cost-per-click (CPC) at £1, and H&M has the highest at £95.
The report highlights the importance of budget efficiency by comparing monthly ad spend with estimated CPC in relation to your competitors, see who has the highest and lowest CPC. To maximise the effectiveness of your budget, it’s essential to focus on driving CPC down while maintaining or improving campaign performance. In this report, H&M has the highest estimate monthly ad spend at £624,000, and Monsoon has the lowest at £377.
By optimising targeting, refining ad copy, and leveraging data to identify high-converting opportunities, you can ensure every click delivers maximum value. This approach not only stretches your budget further but also boosts your return on ad spend (ROAS), enabling you to achieve stronger results without simply increasing expenditure.
Technical Website Compliance
Savvy digital marketers know that having a technically sound website is an essential component of a successful fully integrated digital strategy - plus a site capable of maximising conversion performance. For brands within the high street fashion space, they’ll be handling large amounts of seasonally changing products and stock levels. High street fashion brands will want to ensure that removing products does not have a knock-on effect for site usability, and that redirects and their internal links are regularly updated in line with product removals.
H&M reported the highest 4xx errors (37) — the highest of all UK high street fashion brands. These errors can create a negative SEO impact, as search engines may interpret frequent 4xx errors as a poorly maintained website. All brands reporting 4xx errors should ensure they’re fixing broken links and, if applicable, providing redirects.
Site Speed & Conversion Rate Performance
When 62% of consumers are less likely to convert if they have a negative mobile site experience, ensuring that your site is quick and easy to load makes a significant improvement on your overall conversion rates. In sectors such as high street fashion (where the temptation is to ensure products are being seen at their best, with high resolution images and videos) brands must ensure that form is not taking priority over function.
In our previous audit, H&M reported the lowest mobile site speed (10). This quarter, H&M is the runner-up for mobile site speed, and the brand to watch this quarter is New Look, who reported a mobile site speed of 10. Reducing page weight and using a responsive mobile theme are two ways brands can improve their mobile site speed for visitors.
Building Competitive Advantage with Domain Authority
Domain authority is an essential metric for measuring the effectiveness of SEO performance, and helps create a reliable overall gauge of how effective your site is at achieving organic traffic, i.e. ‘free’ traffic that isn’t gained through sponsored ads. For brands within the fashion sector, there’s a golden opportunity to be creative with digital PR and outreach, to help build their domain authority. Collaborations with online publications and high authority bloggers to promote specific lines serve the dual purpose of driving conversions for seasonal stock and securing high authority backlinks.
A ‘good’ DA really comes down to how your competitors are performing, however it’s generally considered average between 40 and 50, good between 50 and 60, and excellent above 60. The DA score for this quarter ranged between 87 and 57, with Oasis flagging the lowest DA. This high street fashion brand can increase their domain authority ranking by focusing on posting quality content that resonates with their target audience to encourage other websites in the same niche to backlink to. They could also reach out to other websites to build a rapport as part of a linking strategy.
Organic Performance – Mobile & Desktop
A strong organic performance is strategically important as it ensures your site ranks above competitors for key, transactional keywords. When 93% of your customers won’t go past the first page of Google, your absence or lack of targeting for essential keywords will cost you conversions. For high street fashion brands, they may see a reduction in traffic, due to the cost-of-living crisis and the need for customers to cut back on expendables. Therefore, when assessing organic traffic, it’s important to benchmark against others in the sector, in addition to your own performance in the previous year.
Six of the high street fashion brands reported a decrease in organic traffic on desktop, with Monsoon seeing the biggest loss (-29%). Meanwhile, 9 brand reported a decrease on mobile, with Matalan seeing the biggest loss (-55%). All brands can increase their organic traffic on both devices by following a keyword strategy.
Universal Search Opportunity
Google Universal Search Results is an evolving opportunity to make your pages visible on a SERP (Search Engine Results Page). Universal results often appear before traditional listings and are eye-catching for users. Universal search results refer to rankings on a SERP that are not the traditional ‘blue line’ Google link, and a brand can appear for universal search results without being strong in standard rankings. For high street fashion brands, the ‘Image Pack’ universal search result provides an opportunity to show products directly from the SERP, as opposed to needing to tempt users to their site through text alone.
Next remains the brand to beat, with 1,265,086 overall Universal Search appearances — over three times as many as the runner up. Universal Search appearances can help websites to increase their ranking in search engines, and there are simple ways to increase them, such as encouraging past customers to leave an online review and ensuring that all images have alt information.
The Longtail Keyword Opportunity
Longtail keywords are often considered high intent and potentially more likely to convert as a searcher is being more specific. Optimising for longtail keywords also puts your content strategy in a strong position to rank for brand new search terms as they enter Google’s index. For high street fashion brands, they can capitalise on highly descriptive longtail keywords coming from shoppers looking for specific items. For example, a seasonal phrase showing high purchase intent for summer could be ‘scoop neck leopard print bikini top size 14’. This would be a user who has a clear image in their head of what they would like to buy and is looking for availability in their size.
Next continues to secure the most longtail keyword appearances for position 3 (107,286) and positions 4–10 (198,780). On the other hand, Oasis reported the fewest appearances for position 3 (511) and positions 4–10 (2,942) and should assess the longtail keywords they use across their website. Given that longtail keywords are less competitive, they’re a successful way for brands to increase their online ranking.
Facebook Adverts
With the number of Facebook users in the United Kingdom (UK) hitting over 44 million users in 2023, it is not surprising that companies have jumped at the opportunity to advertise on the social media platform. Facebook’s UK digital advertising revenue has been estimated to have breached 2.6b GB pounds in 2019. For high street fashion brands, Facebook ads are an opportunity to ensure customers are seeing offers, seasonal stock, and style inspiration.
We’ve included examples of White Stuff’s sponsored posts. This high street fashion brand included vertical videos on their posts, tailoring to mobile users and creating an immersive viewing experience.
Top Social Shares & Content
When it comes to social media and on-site content strategies, it is important to release content that has a longer shelf life. An article is considered 'Evergreen' if it has maintained its relevancy to an audience for longer. It's great for your brand engagement, but great for Google too, who will recognise content which achieves traffic over a long period of time. As with Facebook advertising, social content is an opportunity to share seasonal information, and can also be used to inspire different fashion looks and outfits.
H&M has the most Facebook Likes (41 million), while Zara has the most Instagram followers (62.2 million). However, Matalan secured the highest total engagement (84,396), and it’s important that all brands assess their engagement rate to ensure their followers are interacting with their posts.
Website Readability & Accessibility
20% of people in the UK have a disability – 2 million of which are people living with sight loss. In addition, 1 in 12 men and 1 in 200 women have some degree of colour vision deficiency. When websites are not designed to meet these needs, brands lose customer interest as they turn elsewhere. As with mobile page speed performance, high street fashion brands should take care to avoid favouring form over function, and ensure that their sites are accessible, as well as looking good.
Last quarter, River Island received the most accessibility alerts. This quarter, the brand to watch is Joules (with 141 alerts). River Island has reduced their alerts from 198 to 138, showing that they’re taking into account elements on their website that impact accessibility alerts.
Get the full 70-page Q1 2025 report
To get a copy of the full report, please complete the enquiry form. If you want to talk to us about accelerating your digital performance, please call us on 01543 410014 or schedule a call with Mike Movassaghi.
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