Tag Archives: retail

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How to win in the Christmas Bonanza

Retail sales are already down 1.6% and high street stores are slashing their prices with the Boxing Day sales starting 21 days early. So, as a company looking to cash in on this seasonal spree, what do you need to be doing *today*? BBC News had an interesting piece with a shopper this morning, who…

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Study suggests brand hesitance at resolving complaints via social media

Despite growth in the use of sites such as Twitter and Facebook as social media marketing tools – aimed at increasing conversation between consumers and brands – a recent survey has displayed that consumer complaints on social media sites are being ignored, according to an article published by CorpComms Magazine. Carried out by Conversocial, the […]

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